Articles on: Security

How to Change or Reset Your Altrady Password

Your Altrady password gives you access to every Altrady feature you use. If you think the security of your Altrady account may have become compromised, it’s a good idea to proactively change the password. On the other hand, if you have forgotten your password you will need to reset it- so long as you haven’t also forgotten how to get into the email associated with your Altrady account, you’ll be good to go.

In this documentation, you will understand how to:

Reset your password
Change your password

Let’s begin.

How to Reset Your Password

Step -1: To reset your Altrady password, simply open your web browser and go to Altrady's website.

Try to type the website URL manually in the address bar of your browser instead of getting redirected to it from a third-party website or search engine.

Step -2: On the homepage of Altrady move your mouse cursor over the Log in button located at the top-right corner of the screen and click on it.

Step -3: Click Forgot password under the Log in button.

Step -4: On the password recovery page, enter the email address you used to create the account and hit the Receive confirmation code button. Altrady will send a confirmation code to that address.

If you do not receive the Confirmation code within an hour, please check your spam folder.

Step -5: Copy the Confirmation code that was emailed to you and paste it into the confirmation field on the confirm your email page and hit Next.

Step -6: Enter your new password and hit the Continue button.

Once you click on the Continue button, your password will reset automatically, as shown below:

How to Change Your Password

Step -1: To change your password, simply log in to your Altrady account and click on the Menu icon (Horizontal three dots) located at the top-right corner of the interface.

Step -2: Select the Settings option from the drop-down.

Step -3: On the settings page, click on the Account Security button on the left-hand side of the interface.

Step -4 Enter your new password and hit the Change Password button.

Once you click on the Change password button, your password will change automatically, as shown below:

If you still have any questions, please feel free to chat with our customer support service.

Updated on: 17/06/2024

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