Articles on: General

How to Change your Email and Password in Altrady

For security reasons, it is important to change the email and password of your Altrady account from time to time. All you have to do is follow the steps as mentioned below:

It is imperative to use a strong password and enable 2-factor authentication to ensure the robust security of your account.

Let's begin.

Step 1: Launch Altrady on your web browser.

Step 2: Enter your email address and password to log in to your Altrady account.

Step 3: On the homepage, click on the Settings option from the left sidebar. Alternatively, select the Settings option by clicking on the ellipsis icon appearing on the top right corner of the screen.

Step 4: Click on the Change email, password, 2FA from the left sidebar.

Step 5: To change your email address, enter your new email address in the top field and then click on the Change email button.

Step 6: A modal window will appear, prompting you to confirm your new email address.

Step 7: Enter the code received at your new email address and hit Confirm.

Step 8: Your email address shall be changed. You can see your new email address on the top left corner of the interface.

Step 9: To change your password, enter your current password in the Current password field.

Step 10: Next, enter your new password in the New password field.

Step 11: In the adjacent field, re-enter your new password before clicking on the Change password button. You will be redirected to the log in page of Altrady.

You can enable 2FA from same window. Switch the toggle button and follow the instructions.

If you still have any doubts, please feel free to chat with our customer support service.

Updated on: 03/10/2021

Was this article helpful?

Share your feedback


Thank you!