Account Management

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• How to Use Altrady Hotkeys (Desktop Application)

  Altrady hotkeys are an excellent way to improve your trading platform user experience. They save time, increase efficiency and most of all allow for the most optimal trade executions. On Altrady, hotkeys will help you trade faster and navigate markets at lightning speed. In this documentation, you wilSome readers

• Difference Between The Trial Version and Paid Version of Altrady

  Altrady is a user-friendly and intuitive crypto trading platform that allows cryptocurrency investors to buy and sell on multiple exchanges from a single platform. The automated trading system provides you with advanced trading tools to earn better profits while saving time. How does Altrady make Traders' Lives Easier? Extremely simple user-interface Wide range of cryptos Low fees Fast and accurate alerts to win trades Access trade anywhere and anytime via mobile, desktop aSome readers

• Error loading exchange data

  Issues loading exchange data If the app looks like this: Stay on the page where you see the error. Then open the Develop Tools: a. On the web version use: Windows: Ctrl + Shift + J Mac OS: CMD + Alt + J b. On the desktop version use: Windows: Ctrl + Shift + I Mac OS: CMD + Shift + I (or, open the View menu>Toggle Developer Tools) You should now see the Developer Tools opened.Few readers

• How to make a feature request?

  Our team is always open to receive suggestions, comments, and opinions from all subscribers. If you feel that altrady needs to include a certain feature in its application, please do not hesitate to contact us.  Feature requests can be made here: Feature Requests and Roadmap If a request for the feature already exists, please **vote **for it rather than creating a new request. You can **search **current feature requests. Or **browse **by Category. YourFew readers

• Understanding the Referral Program of Altrady

  With our unique referral scheme, you can earn good rewards and even extend your Altrady subscription. Follow the steps below to share the referral code with your friends and colleagues. To find out how to enter a referral code when subscribing, see Entering a Referral Code Let's begin. Step 1: Launch Altrady on your web browser. Step 2: Enter your **emailFew readers

• How often is the data updated?

  altrady provides real-time information. All data are collected in real time from exchange order books and transaction logs. Our algorithms work 24/7 to analyze coin markets across all connected exchanges.  Base alerts are provided immediately upon detection of preferred drop percentages. The statistics page which summarizes key information on crypto markets in 3-day, 7-day, and 30-day periods is also automatically updated upon the user’s generation of data.Few readers

• How to Report a Bug

  We believe finding and reporting bugs is essential for the improvement of the product and user experience. For this purpose, we have outlined the steps that you can follow for reporting a bug. Bugs can reported to our Customer Support Service either by email or Live Chat (see links at the bottom of this page). Minor issues such as typographical errors can be reported here. You can log in to the site using your Altrady account email address. PleaseFew readers

• Does altrady take commission on trades?

  altrady does NOT take a commission on trades. There is no added fee when trading through altrady. You only pay for your monthly subscription, nothing else.  You can find our subscription prices here: https://altrady.com/pricingFew readers

• How to Configure Global Notification Settings on Altrady

  To stay updated with what's happening with your cryptocurrency trades, you can enable and configure global notification settings in Altrady. You can set up the following alerts: Trade Alerts Custom Alerts Base Scanner Alerts Default Alerts Quick Scan Alerts Let's begin. Step 1: Launch Altrady on your web browser. Step 2: Enter your email address and password to loFew readers

• How to Change your Email and Password in Altrady

  For security reasons, it is important to change the email and password of your Altrady account from time to time. All you have to do is follow the steps as mentioned below: Let's begin. Step 1: Launch Altrady on your web browser. Step 2: Enter your **email addreFew readers

• How to Configure Notifications on Android Devices

  Android devices can receive push notifications for trades, custom (price) alerts, and the Base Scanner. Quick Scan notifications and alerts are not available on Mobile Devices. Currently, iOS does not support notifications on iPads. Basic notification settings are available for iPhones. Related topics: Mastering Alerts (sounds) on Altrady [Understanding the "Bases" Widget of Altrady (and Base Scanner Notifications](/en/article/undersFew readers